Introduction
These Terms & Conditions and Terms of Use govern your use of the platform mycarpetmarket.com, owned by M/s NOL ART CARPETS TRADING L.L.C, Commercial License 1148004 issued by Dubai Economy and Tourism Department ("Platform"). By using the Platform, you agree to these terms and to the exclusive jurisdiction of Dubai Courts.

Account Registration
Eligibility: Users must be at least 18 years old to register.
Account Information: Provide accurate and complete information during registration. Inaccurate details may result in account invalidation.
Compliance: All users must adhere to UAE laws applicable in Dubai.

Use of the Platform
Prohibited Activities: Do not engage in fraud, spam, or any actions that could harm the Platform or its users.
User Conduct: Treat other users and vendors/service providers with respect and avoid abusive behavior.

Method of Payment, Card Types accepted and Currency
We accept payments online using Visa and MasterCard credit/debit card in AED.

Purchases of Products/Services
Order Acceptance: The Platform reserves the right to accept or reject any order.
Payment: Provide valid payment information. Payments are processed through a registered payment gateway authorized by UAE Authorities. The Platform does not store financial or personal payment information.
Order Cancellation: Cancellations before service execution or product dispatch incur a 20% fee. Cancellations after these events incur a 30% fee.

Returns and Refunds
Refer to our Returns & Refunds Policy for detailed procedures on product returns and refund claims.

Privacy
Your personal information will be managed according to our Privacy Policy.

Liability
The Platform is not liable for any damages or losses arising from use, except as required by UAE law.

Termination
User Termination: Users can terminate their account through the cancellation services on the Platform.
Platform Termination: The Platform may terminate accounts for T&C violations without prior notice.

Delivery/Shipping/Services Policy
Nol Art Carpets Trading L.L.C will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.

Governing Law and Jurisdiction
Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.